What are the recommended operating system of OneClick
Windows ME, Windows 2000, Windows XP, Windows Vista or Windows
I lost my registration password and I want to reinstall
OneClick software. What should I do now?
If you need to retrieve a lost serial number, please send
us your "User Name" and "Email Address" in registration
Team. You will get an answer within 24 hours.
How can I add water mark on my images or video files?
You can go to "capture setting" window, select 'overlay'
tab to enter the overlay tab, check the box of Enable Overlay.
Is there a user guide or manual for OneClick Video Capture?
You can download the
User Manual from our Support
Center. You also can use our Help file which is
included in the toolbar after you launch in. If you still
have questions not addressed on the page, please contact
our support team:
I can't get any sound when trying to capture video from
the TV tuner.
please go to the Audio Source page and check the settings
(Device...). And please make sure that the "Enable audio
recording" , "Render Audio" and "Mute audio Rending" in
"Step2, choose audio Source" page is checked.
How can I browse my recorded images and video files?
Before you start capturing, you can go to the of "capture
settings" window (by clicking capture settings button),
and select desired directory to save your files.
About Video Capture, it says " Failed to start preview".
It also says TV tuner is not available for this video capture
One application could not be occupied by two software. Please
be sure that only Video Capture is running this the application,
and then try it again.