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Click to know more about Oneclick Video Capture

OneClick Video Capture
Price: $22.99
It help users capture video or image from other devices, DV and TV capture with just a few clicks.

Click to know more about Oneclick Video Converter

OneClick Video Converter
Price: $25.99
This is a predominant video converter, which is designed to accommodate your video and audio converting needs.

Home / Support Center / Video Converter Technical FAQs
Video Converter Technical FAQs

What are the recommended operating system of OneClick Software's application?

Windows ME, Windows 2000, Windows XP, Windows Vista or Windows 2003.


I lost my registration password and I want to reinstall OneClick software. What should I do now?

If you need to retrieve a lost serial number, please send us your "User Name" and "Email Address" in registration to Support Team. You will get an answer within 24 hours.


I'm trying to find a video converter to convert wmv and/or mpg to asf so that I can stream it with a Windows Media Server. Does your software do this?

There is not need to convert wmv to asf. Windows Media Server supports wmv files perfectly. WMV is a more advanced format than ASF, we may say that ASF is a previous version of WMV.


When I attempt to convert wmv to mpeg it works, but only converts 10 seconds of each file?

Please check "Edit Profile" to see whether you customize the "time control" or not. Convert time=Star time- end time.


What can I do with OneClick Video Converter?

OneClick Video Converter can convert between almost all video and audio formats including  AVI, MP4, 3GP, MPEG, MOV, WMV, RM, SWF, AAC, AC3, MP2, MP3, AMR, WAV, VOB and ASF .... OneClick Video Converter still offers functions of previewing window, users can view video directly form the interface; and functions of splitting video, users can split videos and watch the videos at the same time. editing profile. Try OneClick Video Converter now!


How to use VCD as the input and convert it into AVI?

Please select the .DAT file in your VCD file, then convert this . DAT file to AVI.


How can I create a video without audio?

First, select a input file, then set output file parameters. Go to "edit profile" button and select "disable audio" in disable audio box next to the audio codec filed. Close edit profile and convert the file.


When I try to use video converter I keep getting the error message: Cannot Create file "C:\Program Files\OneClick Video Converter\~convert.bat". Access Is Denied

The problems happened is because you have no permission to write to C:\
So you have to be sure you can write to your C drive. I suggest you can login as "Administrator" when start your computer and use our software again.


Error message says "unable to write to c:\program files\OneClick Video Converter\codec.dll"

Please re-install OneClick Video Converter to a different directory and then launch OneClick Video Converter again.


When playing or converting my AVI files I don't have a sound (video).

You don't have the appropriate codecs installed on your computer. Please download this Codec Pack, to get all popular codecs installed on your computer.


OneClick Video Converter crashes with the Windows error every time I try to run it.

To fix the problem, download and install the latest QuickTime player. The problem can be in the installation. Uninstall the program and install it once again. Make sure you've closed all other running applications before the installation. Also, make sure your Firewall doesn't block our software.


What are audio and video codecs?

A video or audio Codec (Compression/DeCompression) is a software component allowing to encode data to be stored on a media (CD, DVD, etc...) and/ to decode it to be visualized or heard. There are also so-called "hard" codecs usually embedded to camcorders or digital video players or professional and semi-professional video cards for video editing and composing.